Terms of service
The following terms of service ("terms") will govern your use of the website and purchases of shawls produced by the use of Wool, Kashmira, Angura, Acrylic and Polyester (collectively referred to herein as "products"). Your use of this website or placing any order through this website constitutes your agreement to abide by these terms.
1. Scope of service
Through this website you can purchase a variety of shawls produced from high-quality materials such as Wool, Kashmira, Angura, Acrylic and Polyester. This website is intended to supply customers with detailed information about products sold, their prices and purchasing experience. These terms are applicable for all users of this website.
2. Orders and Pricing
Orders accepted on this website are subject to the availability of the goods ordered. Prices available on the website at the moment of placing an order are actual but may be subject to change without any notice. In case of non-availability of any product or incorrect pricing information the company has the right to cancel or amend any order prior to its confirmation. Payment in full must be received prior to processing your order. Accepted payment methods are stated at checkout.
3. Product description and accuracy
The information provided about products including pictures is to assist customers in obtaining details about materials and quality of our Wool, Kashmira, Angura, Acrylic and Polyester shawls. However slight variations in textures, design and color may arise due to differences in display settings and materials used. The company cannot guarantee complete accuracy and timeliness of information on this website.
4. Shipping and Delivery
The order will be shipped upon receipt of the payment. It normally takes 2 to 5 working days for delivery, which is dependent on the customers' locations and courier service used. There will be a standard fee for shipping as charged during the payment process. The risk for loss and damage of the package will rest with the customer once the shipment is delivered to the courier. The company will not be liable for any shipping delays due to external factors like the courier, weather, or public holidays.
5. Returns and Exchanges
Refund and exchange are done within 2 (two) days of delivery of the merchandise. The items are expected to be in the same state in which they were received and must be untouched. The items that have been altered in any way or washed and used will not be accepted for refund or replacement.The company is entitled to inspect the returned merchandise before granting a refund or exchange. The refunds will be processed based on the Return Policy found on the website.
6. Intellectual Property
The entire contents of this website including the text, photos, designs, and all others are the proprietary property of the company. They cannot be used, copied, or distributed for any purpose whatsoever without written consent from the company.
7. Users' Responsibilities
The users have to provide correct information while placing orders which include name, address, and contact information. Providing wrong information, making any false statement or using this website for any fraudulent purpose is not allowed. The company reserves the right to cancel or block any order.
8. Governing Law
The Terms & Conditions shall be governed by the laws of Pakistan. Any disputes or claim in relation to these terms shall be settled exclusively in Pakistan courts only.
9. Changes to Terms
The company may change these Terms at any point in time without giving any prior notice. The updated version of the Terms will always be available on this website and its continuous usage indicates acceptance of the Terms.
10. Contact Information
For any queries related to these Terms or any problems related to orders. Kindly visit our contact page and mention your name, email and phone number and your query.