Terms of service
These Terms and Conditions (“Terms”) apply to the use of this website and the purchase of shawls made from Wool, Kashmira, Angura, Acrylic and Polyester (collectively, “Products”). By using this website or placing an order, you agree to follow these Terms.
1. Scope of Service
This website offers a range of shawls crafted from high-quality materials, including Wool, Kashmira, Angura, Acrylic, and Polyester. The website is designed to provide customers with detailed product information, accurate pricing, and a seamless purchasing experience. These Terms apply to all users who browse or buy through this site.
2. Orders and Pricing
All orders placed through this website are subject to acceptance and product availability. Prices displayed are current at the time of ordering but may change without prior notice. If a product is out of stock or listed at an incorrect price, the company reserves the right to cancel or modify the order before it is confirmed. Payment must be made in full before the order is processed. Accepted payment methods are mentioned at checkout.
3. Product Details and Accuracy
All product descriptions and images are provided to give customers a clear understanding of the materials and quality of our Wool, Kashmira, Angura, Acrylic, and Polyester shawls. However, slight variations in texture, design, or color may occur due to display settings or material differences. The company does not guarantee that all product information is completely error-free or up-to-date.
4. Shipping and Delivery
Orders are dispatched after payment confirmation is received. Delivery time usually takes 2 to 5 business days, depending on the customer’s location and the courier service. A standard shipping fee applies, as displayed at checkout. Once the parcel is handed to the courier, the risk of loss or damage passes to the customer. The company is not responsible for delays caused by external factors such as courier issues, weather, or public holidays.
5. Returns and Exchanges
Returns and exchanges are accepted within two (2) days of receiving the product. Items must be in original packaging, unused, and undamaged. Products altered, washed, or worn after delivery will not be accepted for return. The company reserves the right to inspect returned items before approving a refund or exchange. Refunds will be issued according to the Return Policy displayed on the website.
6. Intellectual Property
All text, photos, designs, and other content on this website are the exclusive property of the company. No part of the website may be copied, shared, or used for commercial purposes without written permission. Trademarks, brand names, and other identifying marks remain the sole property of the company.
7. User Responsibilities
Users must provide accurate details when placing an order, including name, address, and contact information. Misleading information, false claims, or misuse of this website are strictly prohibited. The company reserves the right to cancel or block any suspicious order or activity without notice.
8. Governing Law
These Terms and Conditions are governed by the laws of Pakistan. Any dispute or claim arising out of or related to these Terms will be handled exclusively in the courts of Pakistan.
9. Changes to Terms
The company may revise or update these Terms at any time without prior notice. The latest version will always be available on this website. Continued use of the site after updates means you accept the revised Terms.
10. Contact Information
For inquiries related to these Terms or any order issue, please visit our contact page, insert your name, email, phone, and your comments so we can help you.